You share your information with us in good faith — protecting that trust is our responsibility. This Privacy Policy clearly explains how jeetwa collects, uses, and safeguards your data.
A quick overview of jeetwa's core privacy and data protection principles
All your personal and financial data is encrypted with 256-bit SSL technology, making it completely unreadable and inaccessible to anyone outside.
Jeetwa never sells your personal data to advertisers or third parties. Your information is used solely to provide our services.
You may request deletion of your stored data at any time. We will complete it within 30 days, unless we are required by law to retain it.
We only collect information that is necessary to provide our services. You will always be clearly informed why a particular piece of data is being collected.
Jeetwa uses cookies to enhance your experience. You can manage your cookie preferences at any time through your browser settings.
You can request to see all the information we hold about you. Contact our support team and we'll send you the complete details within 15 business days.
This Privacy Policy applies between jeetwa (jeetwa.app) and all its members. By creating an account or using our services, you agree to this policy. Please read it carefully in full.
Jeetwa is a trusted online betting and gaming platform. We believe transparency is the foundation of trust, which is why our Privacy Policy contains no hidden clauses — everything is written in plain, straightforward language.
When you use the jeetwa.app website or mobile app — whether to create an account, make a deposit, or contact our customer support — we collect certain information. This policy provides a full overview of how that information is collected, used, and protected.
This policy applies to all jeetwa services — including Sports Betting, casino games, live betting, and any promotional activities.
Jeetwa only collects information that is strictly necessary. Requesting unnecessary personal data goes against our policy.
| Data Type | Example | Purpose |
|---|---|---|
| Identity Information | Name, date of birth, NID number | Age and identity verification (KYC) |
| Contact information | Mobile number, email address | Account verification and communications |
| Financial Information | BKash/Nagad number, transaction records | Payment processing & fraud prevention |
| Verification Documents | NID copy, selfie | Meeting regulatory requirements |
We never access your precise GPS location, phone contacts, or camera — unless you voluntarily grant permission when uploading a document.
Jeetwa uses the data it collects for specific, clearly defined purposes. Each purpose is explained in detail below.
Jeetwa never sells or shares your data with advertising networks or data brokers.
Jeetwa uses industry-leading technology to protect your data. Our security infrastructure operates on multiple layers.
Your password is never stored in plain text in our database. Only a one-way hash is stored, meaning no employee can ever view your password.
Jeetwa uses cookies to deliver a better browsing experience. Cookies are small text files stored in your browser.
| Cookie Type | Purpose | Retention Period |
|---|---|---|
| Essential cookies | Login sessions, security tokens | Deleted at end of session |
| Functional Cookies | Language preference, layout settings | 1 year |
| Analytics Cookies | Page visit statistics (anonymized) | 3 Months |
| Performance cookies | Load time monitoring | 6 Months |
You can block or delete cookies through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.
As a jeetwa member, you have important rights regarding your personal data. Contact our support team to exercise any of these rights.
You may request a full summary of the data we hold about you. Complete details will be provided within 15 business days.
You may request corrections to any inaccurate or outdated information. Verifiable changes will be updated within 7 business days.
You may request deletion of your data after closing your account. This will be completed within 30 days, except where retention is legally required.
You can object to marketing communications or specific data processing activities. Objections will be acted upon immediately upon receipt.
You can request an export of the data we hold about you in a structured format (CSV/JSON).
You may opt out of promotional emails or SMS at any time. Contact support and it will take effect within 24 hours.
To exercise any of these rights, email us at support@jeetwa.app or reach out via live chat. Requests will be processed after identity verification.
Jeetwa does not retain data longer than necessary. A separate retention policy applies to each category of data.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of active account + 5 years | Legal obligations |
| Transaction records | 7 years | Financial Regulatory Requirements |
| KYC documents | 5 years after account closure | AML regulations |
| Gaming logs | 3 years | Dispute resolution |
| Support conversations | 2 Years | Service improvement & reference |
| Marketing Preferences | Until opt-out | Communication Management |
Once the designated retention period ends, data is automatically deleted or anonymized. This process runs automatically every month.
Jeetwa is strictly for users aged 18 and above. We do not knowingly collect any data from minors.
If you discover that a minor has created an account on our platform, please contact us immediately at support@jeetwa.app. We will close the account and delete all associated data without delay.
Allowing minors to create accounts or placing bets on their behalf is strictly prohibited and may be punishable by law.
Jeetwa may update this Privacy Policy when necessary. The method of notifying members will depend on the nature of the changes made.
Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend reviewing this page regularly.
For any questions, complaints, or to exercise your rights regarding this Privacy Policy, please get in touch. Our team is always ready to help.
All privacy-related requests are handled with the utmost priority. We typically respond to each request within 3–5 business days.
Your data is fully protected at jeetwa. Open an account today and enjoy Bangladesh's best betting experience.